Enterprise-grade AI that speaks, listens, reads files, and learns — deployed on your website or internal system. Bilingual Arabic & English. Ready for the enterprise, built for Vision 2030.
Whether your customers type, speak, or upload — Elbi handles it all with intelligent, branded responses.
Real-time text conversations with deep context memory, RTL/LTR auto-switching, and fully customizable response personality per agent.
Full duplex voice conversations — STT converts speech in real time, the LLM responds, and TTS delivers a natural branded voice back to the user.
Users can upload PDFs, images, and documents mid-conversation. Elbi reads, summarizes, and acts on the content — no manual extraction needed.
Deploy distinct personas for Sales, Support, HR, Finance, and more — each with its own name, branded voice, knowledge base, and conversation style.
Every conversation is measured: sentiment, intent, engagement, response time. A real-time command center to optimize your AI continuously.
Design the widget to match your brand: logo, colors, fonts, language, greeting messages, agent names and avatar — all from a visual editor.
Elbi's analytics suite gives your team total visibility — from macro KPIs to individual conversation-level sentiment and intent classification.
Real-time positive/negative/neutral scoring across all conversations with trend graphs.
Classify what users are actually asking — purchase intent, support, inquiry, complaint — at scale.
Voice conversation topics, speaking time, silence detection, and audio quality metrics.
Worker heartbeats, LLM inference latency, queue depth — all monitored live with sparklines.
Deploy a fleet of specialized AI agents — each with a distinct voice, personality, and knowledge base — all managed from a single dashboard.
Handles tickets, FAQs, order status, and escalation — 24/7 without human intervention. Fully bilingual.
Calm · Professional · FemaleQualifies leads, presents offers, books demos, and nurtures pipeline — acting as your top-performing SDR around the clock.
Energetic · Persuasive · MaleAnswers employee questions on policies, onboarding, leave, and benefits — deployed as an internal-facing enterprise assistant.
Friendly · Trustworthy · NeutralDiagnoses product issues, guides users through troubleshooting, and creates support tickets — with deep knowledge base access.
Clear · Precise · ExpertAssists with invoice questions, payment plans, refund status, and account inquiries — compliant and accurate.
Formal · Trustworthy · MaleDefine any role, personality, language register, and knowledge domain. Name it, voice it, brand it — deploy in hours.
Fully CustomizableOur proven onboarding playbook takes Elbi from signed agreement to production deployment — without disrupting your existing systems.
We map your use cases, agent roles, tone of voice, and integration points in a structured kickoff workshop.
Your documents, FAQs, and product data are ingested into the RAG knowledge base. Agents are configured with persona and voice.
The chat widget is branded to your identity and integrated with your website or internal system via a single script tag.
End-to-end QA across chat and voice channels. Edge case refinement based on real test conversations.
Production launch with your team trained on the admin dashboard. Ongoing support and iteration from day one.
Elbi is engineered in Saudi Arabia for Saudi enterprises — supporting Vision 2030's digital transformation mandate by placing AI-driven productivity, Arabic-first communication, and data sovereignty at the center of every deployment.
From public-sector portals to fintech apps — any enterprise with a customer touchpoint can deploy Elbi.
Citizen services
Fintech & BFSI
Patient intake
E-commerce AI
Lead conversion
Student support
Answers to what clients across Saudi Arabia and the GCC ask us most.
A normal chatbot answers questions from a script or knowledge base. An agentic AI chatbot takes actions — it books the appointment, checks the order, updates the CRM record, escalates when needed. Elbetron builds agentic assistants that complete multi-step tasks inside your real systems, in Arabic and English, rather than just replying with text.
Yes. Elbetron is a Saudi AI company building agentic AI for organisations in Riyadh, Jeddah, Dammam and across the GCC. We handle scoping, build, integration with your CRM/ERP/contact centre, PDPL-compliant deployment, and ongoing tuning.
Yes — because we build Arabic-first rather than translating an English bot. We use Arabic-capable models and tune them on your own content and terminology, so the assistant understands Modern Standard Arabic and the way your customers actually write and speak, including Gulf dialect.
Typically your CRM (Salesforce, Dynamics 365, HubSpot), ERP, booking or ticketing systems, knowledge bases, and WhatsApp Business. The point of an agentic assistant is that it acts inside these systems — reading and writing real records — instead of handing the customer off to a human for every request.
A scoped pilot handling one high-volume workflow typically goes live in weeks, not months. Full rollout with multiple integrations, compliance review and team training takes longer depending on how many systems it touches. We deliberately start narrow so you can measure results early.
It can and must be. Saudi Arabia's Personal Data Protection Law sets data-residency and governance requirements for personal data. We design around your data classification — using in-Kingdom hosting and appropriate controls — so compliance is built in from the start rather than retrofitted.
Cost depends on scope: number of workflows, systems to integrate with, languages, and compliance requirements. A scoped pilot is a fraction of a full platform build and is designed to prove ROI before you commit further. We quote after a discovery session rather than selling a fixed package.
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