Al Khobar · Dammam · Eastern Province

Software & AI Development Company in Al Khobar & Dammam

Elbetron is an AI and custom software development company headquartered in Al Khobar, at the Monsha'at Innovation Center. We build software, AI solutions, chatbots and mobile apps for organisations in Al Khobar, Dammam, Dhahran and across the Eastern Province, and you are welcome to visit us.

Visit us in Al Khobar What we build

Our headquarters is in Al Khobar

Elbetron's headquarters and core team are in Al Khobar, on the 2nd floor of the Monsha'at Innovation Center in Alkurnaish. For organisations in Al Khobar, Dammam and Dhahran, that means a software and AI partner close by: you can sit down with the people who will build your product, in Arabic or English.

We have delivered and are running projects for organisations in the Eastern Province, and we design and build custom software, AI solutions, chatbots and mobile apps end to end, from the first workshop to launch and support.

  • Address: Monsha'at Innovation Center, 2nd Floor, Alkurnaish, Al Khobar 34413, Saudi Arabia
  • Working hours: Sunday to Thursday, 9:00 AM to 6:00 PM
  • Phone: +966 54 030 5667

What we build for Eastern Province organisations

Each service has its own page with the full details. Here is the short version.

Custom software

Business systems, portals and internal tools built around how your organisation actually works.

Custom software development

AI development

AI solutions for Saudi organisations, from document processing to forecasting and Arabic language AI.

AI development in Saudi Arabia

AI chatbot development

Custom chatbots for website, WhatsApp and voice, in Arabic dialects and English, connected to your systems.

AI chatbot development

AI consulting

Strategy, a readiness assessment and a use-case roadmap before you commit budget to AI.

AI consulting in Saudi Arabia

Generative AI

Assistants, smart search and content tools built on large language models, with Arabic in mind.

Generative AI development

Elbi, our AI assistant

Our ready-made bilingual AI assistant for customer service and internal teams.

Agentic AI chatbots

Mobile apps

iOS and Android apps with full Arabic and right-to-left support.

Mobile app development

Web development

Fast, bilingual websites and web platforms.

Web development

Microsoft Dynamics 365

CRM and ERP implementation, customisation and integration.

Dynamics 365 CRM

Salesforce

Salesforce implementation, customisation and integration with your systems.

Salesforce services

AR & VR

Augmented and virtual reality experiences for training, retail and events.

AR, VR & XR development

Sectors we've delivered for in the Eastern Province

We describe our work by sector rather than by client name, because many of our clients prefer it that way. These are the sectors we have delivered for, or are working with now, in the Eastern Province:

Oil, gas & energy

Internal systems, data reporting and process automation for teams that run complex operations and need reliable, secure software.

Oil, gas & energy

E-commerce

Online stores, ordering and payment journeys, and the back-office tools behind them, built Arabic-first for Saudi shoppers.

E-commerce

Startups

MVPs and first product versions built to launch quickly and grow, with founders involved in every sprint.

Startups

How we work with Eastern Province teams

Everything runs in Arabic and English: workshops, documents, the product itself and the support afterwards.

01

Meet us at our office

Book a discovery workshop at our Al Khobar headquarters, or drop by during working hours. We agree the problem, the users, the data and what success looks like.

02

Kickoff and plan

We confirm priorities, the release plan and who decides what, then set up shared channels and a regular demo rhythm.

03

Short sprints, close by

Our team builds in short sprints in Saudi working hours, Sunday to Thursday, and we meet in person whenever it helps.

04

Demos at each milestone

At each milestone we demo working software, at our office or yours, collect feedback and agree the next stage.

05

Handover and support

We hand over code, documentation and training, and stay on for support and further development if you want us to.

Built for the Saudi context

We design around these frameworks; we do not certify compliance. Your legal and compliance teams keep that sign-off, and we give them the documentation they need.

  • Arabic-first design: interfaces planned for right-to-left from the first wireframe, not translated at the end.
  • Data protection: systems designed around the Personal Data Protection Law (PDPL) and the expectations of its regulator, SDAIA.
  • Responsible AI: AI features designed around SDAIA's AI Ethics Principles, with human review where decisions matter.
  • Security: architecture designed around the National Cybersecurity Authority's Essential Cybersecurity Controls (NCA ECC).
  • Vision 2030: a focus on the digital priorities organisations are being asked to deliver, such as automation, better digital services and better use of data.

Cost and timelines

The cost of a software or AI project in Al Khobar or Dammam depends on scope, features, integrations, languages and how much AI is involved, not on the city. Our guides explain what drives the price.

For an exact figure, we scope your project after the discovery workshop and give you a written estimate.

Other cities we serve

We serve Al Khobar, Dammam, Dhahran and the wider Eastern Province from our headquarters. We also work with organisations in Riyadh and Jeddah, where we meet clients in person, and with clients across the Kingdom and the GCC.

Questions from Eastern Province clients

Where is your office?

Our headquarters is at the Monsha'at Innovation Center, 2nd Floor, Alkurnaish, Al Khobar 34413, Saudi Arabia. Our delivery centre is in Islamabad, Pakistan.

Can we visit you?

Yes. We are open Sunday to Thursday, 9:00 AM to 6:00 PM. Contact us first so the right people are there, or drop by during working hours.

Do you serve Dammam, Dhahran and the rest of the Eastern Province?

Yes, we serve the Eastern Province. We can meet at our Al Khobar office or at yours.

What kinds of organisations do you work with here?

We have delivered for, or are working with, Eastern Province organisations in oil, gas and energy, in e-commerce and in the startup sector. We do not name clients without their permission.

Do you work in Arabic?

Yes. We work in Arabic and English in meetings, documents and the product itself, and we support right-to-left layouts from the start.

How much does a software or AI project cost?

It depends on scope, features, integrations and languages. We give you a written estimate after a discovery meeting, and our cost guides explain what drives the price.

Visit us in Al Khobar

Tell us what you want to build, then come and meet the team at the Monsha'at Innovation Center, or we can meet at your office.

Visit us in Al Khobar

Related pages

Elbi — the Arabic AI assistant by Elbetron — See how Elbi works on its product site